Privacy Policy
DISCLAIMER & PRIVACY POLICY
Feathers BV attaches great importance to the processing of your personal data. This is done in a manner consistent with existing safeguards for the protection of your privacy. However, access to the closed section of our website requires you to leave your data so that we can provide you with the best possible service. The moment you leave this data on our site, you automatically agree to our privacy policy. We therefore ask you to read the information below carefully.
PRIVACY POLICY
We strive to tailor our product range and services to your specific needs. The better we know you, the easier this becomes, which is why we ask for your details from time to time. When collecting information via our website, Feathers BV applies a strict privacy policy in accordance with the area of renewed Dutch legislation. Our website may contain hyperlinks to pages outside our own website. Feathers BV is not responsible for the privacy policies of these external sites.
If you choose Klarna Pay Later, Klarna may perform its own credit check or pass payment data collected for payment processing to an external credit institution for its legitimate interest. You can object to this at any time.
What personal data do we collect/use from our customers?
- First and last name
- Company name (if applicable)
- Address details
- Phone number
- E-mail address
- IP address
- Bank details
The following data may potentially be stored when you use our website:
- Your browser type
- Internet service provider
- The device you use to access the website
- Site of origin (source)
- Click behaviour on our website
LOGIN
If you have previously placed an order and created an account, the password will not be stored by us. After logging in, your previously stored personal data will become visible, which you can change at any time.
What does Feathers BV do with your data?
Your details are used to identify you and provide access to the closed section of our website, to fine-tune the information we offer on our site to your specific requirements and to seek and maintain direct contact with you. Where appropriate, Feathers BV always processes only those data that are necessary for this purpose. We ensure that for each type of processing, whether for the execution of a marketing campaign or for fraud prevention, only those data are processed that are accurate, sufficient, relevant, and not excessive. Furthermore, as stated above, any processing is in accordance with the law and is done in a proper and careful manner.
STORAGE AND USE OF YOUR DATA
To recognise you when you visit the Feathers BV website, Feathers BV uses cookies. These are small files that are sent to the customer's browser and stored on the customer's PC, in addition we use cookies to collect data about the visit to our website. Our software is set up in such a way that the cookies cannot be used for other purposes. The information you make available to us in this way will only be used anonymously. You can change your cookie settings in your browser. Please note that our website may not operate/ navigate optimally if you have disabled cookies.
CHANGING YOUR DETAILS
Finally, we point out that if you wish to have your details changed, or do not wish to be contacted by Feathers BV with information about our services and products, you can change this yourself online. Feathers BV reserves the right to amend this privacy statement. Changes will be published on this page.
SOCIAL MEDIA
If you follow us on any of our social media channels, we may see data about you (name, profile picture, friends list and other public information). If you do not want us to see this, you can change your privacy settings on your own social media account. You may also come across our advertisements on social media channels, this happens when you have previously visited our website, we have no direct control over this.
NEWSLETTER
We send news updates by e-mail to keep our customers informed of all developments. You will only receive newsletters if you have subscribed to them yourself. With every newsletter you have the option to unsubscribe, which can be done at the bottom of the newsletter. You can also unsubscribe via the footer of our website.
ORDERS
For your order, we require the following data from you: name, e-mail address, address, and bank details. This data will be stored to process the order correctly and most efficiently. The data will be stored for possible return processing, warranty, and service. To process your order, the relevant personal data is shared with Klarna, PayPal, Shopify, Monta B.V.
We only use your personal data for the above purposes. Your data will never be shared in any other way.
SECURITY
We are committed to ensuring the security of your personal data. Unauthorized persons will therefore not have/be granted access to your personal data.
HOW LONG DO WE KEEP YOUR DATA?
We will retain your data for as long as deemed necessary to process your order correctly and provide any appropriate aftercare. If you would like us to delete your personal data, please email or call us.
LINKS
You may come across advertisements with a link to another website on our own website. We have no control and responsibility for the content and privacy protection of these websites.
UPDATES TO OUR DISCLAIMER & PRIVACY POLICY
We may update our privacy agreement. If this agreement is updated, changes will be published on this page.
YOUR PERSONAL DATA
All data we collect is personal, which is why you have the following rights:
- You may request access and a copy of your stored personal data
- You may ask us to amend or delete your personal data
- In case of fraud, non-payment or other unlawful activity, we may keep personal data on a blacklist.
- You may file a complaint against the use of your personal data
- You may complain to the Personal Data Authority if you believe we are using your data in an unlawful manner
- You may withdraw your consent to the use of your data at any time. From then on, we will no longer be able to use your data. This may cause us to no longer be able to serve you properly.
Please contact us if you have any other questions regarding your privacy or our privacy agreement.
Contact:
Feathers BV
Cruquiusweg 94E
1019AJ Amsterdam
The Netherlands
Email address: info@featherwomen.com
Chamber of Commerce number: 80878423
VAT number: NL 861835165B01